Oxford English for Careers

1: Tourism today Being managed and being a manager, the current state of tourism, challenges for tourism managers 2: NTOs Running meetings, assessing attributes of the UK, market research, national brand image 3: Managing tour operations Gaining the upper ground, developing a package for your area, a product development meeting 4: Hotel management Great places to work, major hotel corporations, success in the hotel trade 5: e-Travel Time management, online purchases of travel products, proactive marketing 6: Quality in tourism Giving and receiving feedback well, quality service programme, customer journey 7: The impacts of tourism How to behave in meetings, the impact of tourism in your area, global warming and tourism 8: Built attractions Built attractions in your country, theme park planning 9: Events management Teamwork, events management with tourism training courses, the job of events organiser 10: Sustainable tourism Dealing with difficult staff, ecotourism in your region, putting sustainability to work 11: Social tourism Planning a workshop, awareness access, opportunity, the benefits of holidays for young people 12: Tomorrow's tourism Security systems, an expert's view, scenario planning, presenting the future of tourism