The Role of Canadian City Managers

In Their Own Words

Michael Fenn, Gordon McIntosh, David Siegel

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English

University of Toronto Press
15 June 2023

Management & management techniques; Management of specific areas; Corporate governance & responsibilities

Local government has rapidly become both more important and more complex and the quality of municipal management is becoming more significant every day as local governments deal with a vast array of organizational and community challenges.

The Role of Canadian City Managers brings together experienced city managers and municipal chief administrative officers (CAOs) across Canada to analyse the daily issues that they face. Each chapter deals with a particular issue or challenge, such as council/staff relations, collaborative initiatives, and crisis readiness. The book contributes to the literature on local government and public administration by providing insights from the 'real time' lived experiences of city managers, spoken in their own words. The book also speculates about the contemporary leadership role of the city manager and the future of the city management profession. The Role of Canadian City Managers is a useful resource for scholars and students of local government and public administration, as well as public servants who work with or aspire to leadership roles within local government.

Edited by: Michael Fenn, Gordon McIntosh, David Siegel
Imprint: University of Toronto Press
Country of Publication: Canada
Dimensions: Height: 226mm, Width: 150mm, Spine: 25mm
Weight: 460g
ISBN: 9781487552329
ISBN 10: 1487552327
Pages: 376
Publication Date: 15 June 2023
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Paperback
Publisher's Status: Active

Introduction 1. The City Management Profession: More than a Job Janice Baker 2. Aspirational Incrementalism: Developing a Vision Bruce Macgregor and David Szwarc 3. Building Support for Strategic Planning and Priorities Chris MacPherson 4. Using Your First 100 Days Strategically Patrick Moyle and Hassaan Basit 5. The Challenge of Leading Up: Strategic Alignment with Council Jeff Fielding and Kate Graham 6. Council/Staff Relations: Forward Motion or Spinning Wheels? Tammy Crowder 7. The Most Important Relationship in Local Government: Mayor and City Manager Bill Given 8. City Manager and Mayor: Independent or Partners? Carl Zehr 9. What Does Diversity-Inclusion Look Like in Action? Shirley Hoy 10. Diversity from Bottom to Top: The City Manager and Workforce Diversity Sheila Bassi-Kellett 11. Indigenous and Municipal Relationships: The Art of Collaboration Ann Mitchell 12. The Gift of Clarity and the Freedom to Innovate Robert Earl 13. Rowers, Coasters, and Drillers: How Team-Building Can Improve Your Crew John Leeburn 14. Five Strategies for Successful Municipal Intergovernmental Relations John E. Fleming 15. Leading Beyond: Building Relationships for Intergovernmental Collaboration Gail Stephens and Zack Taylor 16. Resilience in a Crisis: Towards an “Antifragile” Organization – The Case of Gatineau Marie-Hélène Lajoie and Pierre Prévost 17. Managing during a Crisis: Lessons from Fort McMurray Jamie Doyle and Don Lidstone 18. Building Partnerships: Hard Work, Patience, Commitment, Adaptation, and Opportunities Jag Sharma 19. Nurturing the Community’s Soul Source Linda Rapp 20. Community Development: Navigating the Rocky Shoals of Community Change Robert Buchan 21. From Dreams of Being a Rock-and-Roll Drummer to City Manager David Calder 22. A City Manager’s Career Journey John Burke 23. Mentoring: Building the Next Generation of Municipal Professionals Tony Haddad, Gerard Lewis, and Jim Pine 24. The Canadian City Manager Michael Fenn, Gordon McIntosh, and David Siegel List of Contributors

Michael Fenn has been an Ontario Deputy Minister, municipal CAO of Hamilton Region and Burlington in Ontario, and founding CEO of Toronto-area transportation and health authorities. Gordon McIntosh is adjunct faculty at the University of Victoria, a sessional instructor in the School of Business at the University of British Columbia, and a sessional instructor in the School of Leadership at Royal Roads University. David Siegel is a professor emeritus of political science at Brock University.

Reviews for The Role of Canadian City Managers: In Their Own Words

"""This book is an enthralling read for seasoned and aspiring CAOs, elected officials, and 'local government groupies.' The stories provided are more than enlightening and clearly demonstrate the talent, dedication, and wisdom it takes to be an executive leader in the complex world of municipal government. Thank God for these people!"" --Maureen McCauley, Executive Director, OMAA ""City managers are key to the success of a city and yet most people are not aware of what they actually do. This book fills that knowledge gap. The chapters, written mainly by current and former city managers from across the country, are candid, personal, and inspiring. It is a fascinating read for those who want to know about the role that city managers play in making local government work."" --Enid Slack, Director, Institute on Municipal Finance and Governance, School of Cities, University of Toronto ""A rare glimpse into the lives of Canadian city managers. Works as well as a reference book for those currently holding or aspiring to the position as it does a cover-to-cover read for those interested in learning more about this understudied and often underappreciated group of public-sector professionals."" --Joseph Lyons, Assistant Professor of Political Science and Director of the Local Government Program, Western University ""Close to 1,000 years of experience, along with insights from such surprising sources as Robbie Burns and Yogi Berra, provide the foundation for this informative and highly readable book. It takes us well beyond traditional roles and relationships to reveal the multifaceted dimensions of the work of the effective city manager/CAO."" --C. Richard Tindal, Retired Professor of Government, St. Lawrence College and co-author of Local Government in Canada"